Mark Brzozowski

Contact

Email: mark.brzozowski@gmail.com

Phone: +1 514-827-9982

Location: Montreal, QC

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Professional Experience

Microsoft

Senior Software QA Analyst | August 2023 – September 2024

  • Lead QA efforts on a Voice Biometric Conversation Conductor project with cloud testing using Azure DevOps.
  • Worked on Nuance Console, a log aggregator ensuring accurate data collection and system reliability.
  • Built and maintained automated testing frameworks using Playwright Cucumber for UI testing.
  • Developed Python scripts for backend data validation (Excel, CSV, PDFs).
  • Acted as Scrum Master, leading meetings and Agile processes.
  • Acted as a developer, coding in C# and Java to support projects.

Notable Projects

  • Voice Biometric Conversation Conductor: QA lead with extensive cloud testing using ADO.
  • Nuance Console: Log aggregator, ensuring data accuracy and system reliability.

Nuance Communications

Senior Software QA Analyst | May 2006 – August 2023

  • Developed and tested SpeechAttendant, an automated speech recognition system for large organizations.
  • Ran 72-hour performance tests using JMeter, Locust, and in-house tools.
  • Contributed to WebAPI Messenger for bots on Facebook, Google Home, and Alexa via REST API.
  • Led QA teams and created test plans ensuring software quality.
  • Built custom testing frameworks with Cucumber, Playwright, and REST API automation.
  • Implemented Selenium-based automation in CI/CD pipelines.

Notable Projects

  • SpeechAttendant: Automated speech recognition system for Telephony/SIP platforms.
  • WebAPI Messenger: Development for Facebook, Google Home, and Alexa bots.
  • Nina Messaging: Testing SDKs for AI virtual assistant on web, mobile, SMS, and apps.
Projects

Pin The Place

August 2025 – Present

Built a geography quiz web app with full stack features and database integration.

  • Fullstack: TypeScript, Node.js Express, Postgres Database
  • Security: SSL, XSS, SQL Injection, CORS Policy, DOMPurify, Sanitization
  • SEO: Meta tags, Open Graph & Twitter Cards, JSON-LD, robots.txt, sitemap.xml
View Project →

Rocktillery

November 2024 – May 2025

Designed AI behaviors, gameplay mechanics, and user experience in Unreal Engine 5.

  • Unreal Engine 4/5
  • Blueprint Scripting, Gameplay Mechanics
  • AI Behavior Trees
  • Leveraging AI to create spritesheets
View Project →
Volunteer Experience

Big Brothers Big Sisters of Greater Montreal

Mentor | October 2019 – Present

Mentor a child named Samuel twice a month, providing guidance, support, and positive influence.

Key Skills
  • Java
  • C#
  • Python
  • MySQL
  • Docker
  • Kubernetes
  • Playwright
  • Cucumber
  • Bash Scripting
  • JUnit Testing
  • Agile
  • CI/CD
  • REST API
  • Javascript/Typescript
Education

Dawson College

Diploma of College Studies (DEC) in Computer Science | 2001 – 2005

Languages
  • English: Proficient
  • French: Proficient
  • Polish: Conversational